Privacy Policy

1. Information We Collect

Rapid Cap Group collects information you provide directly to us, information collected automatically when you use our platform, and information we receive from third parties. This Privacy Policy explains how we handle that information.

Information You Provide Directly

• Full legal name and contact information (phone, email, mailing address)
• Business name, type, industry, and years in operation
• Business revenue, financial performance, and banking information
• Employer Identification Number (EIN) or Social Security Number (SSN)
• Funding amount requested and intended use of funds
• Any other information submitted through our forms, applications, or communications

Information Collected Automatically

• IP address, browser type, operating system, and device identifiers
• Pages visited, links clicked, and time spent on our platform
• Referring website and search terms used to find our platform
• Cookie and similar tracking technology data (see Cookies section below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and evaluating your financing inquiry or application
• Matching your profile with suitable lending partners from our network
• Communicating with you about your application status, offers, and related services
• Verifying your identity and the accuracy of information you provide
• Complying with legal and regulatory obligations applicable to our business
• Preventing fraud, protecting our platform, and ensuring security
• Improving, personalizing, and expanding our services
• Analyzing platform usage to enhance user experience
• Sending service-related communications, updates, and where permitted, promotional materials

We will not use your personal information for any purpose not described in this Privacy Policy without first obtaining your consent, unless we are required to do so by law.

3. How We Share Your Information

Rapid Cap Group may share your information in the following circumstances:

With Lending Partners

When you submit a financing inquiry or application, we share the relevant details with lending partners in our network who may be able to provide you with financing options. By using our services, you authorize this sharing for the purpose of evaluating your eligibility for financing.

With Service Providers

We engage trusted third-party service providers who assist us in operating our platform, processing applications, sending communications, and analyzing data. These providers are contractually required to use your information only as directed by us and to maintain appropriate security standards.

For Legal Compliance

We may disclose your information when required by law, regulation, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Rapid Cap Group, our users, or the public.

Business Transfers

If Rapid Cap Group is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have.

4. Credit Inquiries

Submitting an inquiry through Rapid Cap Group’s platform typically results in a soft credit pull, which does not affect your credit score and is not visible to other lenders on your credit report.

If a lending partner proceeds to evaluate your application for a specific financing product, they may conduct a hard credit inquiry as part of their underwriting process. A hard inquiry may temporarily affect your credit score and will be visible to other lenders for a limited period.

We will inform you when a hard inquiry may occur and obtain your consent before sharing your information with a lender for that purpose, where required by applicable law.

5. Cookies & Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your experience and help us understand how our services are used. These technologies include:

• Essential cookies — required for basic platform functionality, including session management and security
• Analytics cookies — help us understand how users interact with our platform so we can improve performance and user experience
• Marketing cookies — allow us and our partners to track advertising effectiveness and deliver relevant content

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set.

We may also use web beacons, pixel tags, and similar technologies in our emails to understand engagement with our communications.

6. Data Security

Rapid Cap Group implements industry-standard security measures to protect your personal and financial information. These measures include:

• Encryption of sensitive data in transit using TLS/SSL protocols
• Secure storage of personal and financial data with access controls
• Regular security assessments and vulnerability testing
• Employee training on data privacy and security best practices
• Incident response procedures for potential data security events

If you believe your account security has been compromised, please contact us immediately at [email protected].

7. Your Rights & Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Access — You may request a copy of the personal information we hold about you
• Correction — You may request that we correct inaccurate or incomplete information
• Deletion — You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out of Marketing — You may opt out of promotional communications at any time by following the unsubscribe link in any email or contacting us directly
• Data Portability — Where applicable, you may request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. Some requests may require identity verification before we can process them.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, and regulatory requirements. The specific retention period depends on the type of information and the purpose for which it was collected.

When your personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies. Financial and application records may be retained for up to seven (7) years to comply with applicable laws and regulations.

9. Children's Privacy

Rapid Cap Group services are intended solely for business use by adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

If you believe we have collected information from a minor, please contact us immediately at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our platform.

Your continued use of Rapid Cap Group services following any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us:

• Rapid Cap Group — Privacy Team
• 9150 Vintage Oak Drive, Austin, TX 78704
• Phone: (844) 988-2565
• Email: [email protected]
• Hours: Monday – Friday, 8:00am – 6:00pm CST